Privacy Policy

Wowl Cloud Ops LLP is a limited liability partnership registered in India, operating globally under the brand name CirOps Consulting.

We are responsible for the personal data collected through this website. The legal role that applies to a particular processing activity depends on the applicable law.

We collect contact information through our website contact form and limited technical and website-usage data as described in the Cookies and analytics section below.

We use analytics and masked session-recording tools to collect limited website-usage data as described in the Cookies and analytics section below. We do not use advertising pixels or remarketing cookies.

We process your personal data on the following grounds:

• Consent - you voluntarily submit the contact form and consent to us using the information to respond to your inquiry.
• Legitimate interest - to follow up on a business inquiry you have initiated.

We use the information you submit only to:

• Respond to your inquiry or service request.
• Schedule a discovery call or architecture review session if you request one.
• Send you relevant follow-up information about the service you enquired about (you can opt out at any time).

We do not sell, rent, or share your personal data with third parties for marketing purposes.

When you submit the contact form, your message is transmitted via Amazon Web Services Simple Email Service (AWS SES) to our team's inbox. AWS SES processes data in accordance with Amazon's Privacy Policy.

Your inquiry and any follow-up correspondence is stored in our team's email system. We do not store contact form submissions in any additional database.

Google Tag Manager loads Google Analytics 4 and Microsoft Clarity processes limited technical and usage data for CirOps. This can include page views, device and browser information, approximate location derived from IP address, and interactions with public site elements. Microsoft Clarity may create masked session recordings and heatmaps. Contact-form fields are explicitly masked and are not sent to Clarity or included in analytics events.

Retention: We retain inquiry correspondence only for as long as needed to respond to your inquiry, manage an engagement where applicable, meet legal obligations, and protect our legal interests. We then delete or anonymise it where appropriate.

We use Google Tag Manager, Google Analytics 4, and Microsoft Clarity to understand site usage and improve the experience. Google Analytics may set analytics cookies and Microsoft Clarity may set cookies to connect usage across pages. We keep advertising-related consent denied and do not use these tools for advertising or remarketing.

You can reject analytics when the banner appears, and change that decision at any time through Privacy settings in the site footer. Rejecting analytics stops future analytics collection. Standard browser behaviour, such as caching static assets, is outside our control.

Depending on your location, you have the following rights over your personal data:

Under India's DPDP Act 2023:

• Right to access the personal data we hold about you.
• Right to correct inaccurate personal data.
• Right to erasure of your personal data.
• Right to grievance redressal (see Section 9).
• Right to nominate another individual to exercise your rights on your behalf.

Under GDPR (if you are in the European Economic Area or UK):

• Right of access, rectification, and erasure.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us at connect@cirops.io. We will handle requests in accordance with applicable law.

AWS SES may process data in AWS regions outside India. Where data is transferred internationally, it is subject to AWS's data processing agreements and standard contractual clauses under applicable law.

In accordance with the Digital Personal Data Protection Act 2023, we have designated a Grievance Officer to address data-related concerns:

We handle grievances in accordance with applicable law.

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

For any questions about this policy or how we handle your data: